Shipping policy

Shipping Policy

We are committed to making your shipping experience simple and eco-friendly worldwide. This shipping policy explains how we handle orders, shipping methods, rates, and estimated delivery times.

Address Information

Orders are processed as quickly as possible. To ensure timely delivery, please make sure you provide a complete and accurate shipping address. Verify that both your shipping and billing addresses are correct.

Order Processing

Our team works hard to prepare your order, usually within 1–2 business days. During periods of high demand, processing may take a little longer. We appreciate your understanding.

Shipping Carriers

We use trusted shipping carriers to ensure your item arrives safely and on time. The carrier selected depends on your location and the items ordered.

Delivery Times

We want you to enjoy your item as soon as possible. Our standard delivery times are:

4–9 business days

Delivery times do not include delays caused by customs processing or other circumstances beyond our control.

Tracking Information

Once your order has been shipped, we will provide you with a tracking number that you can use on our website to check your shipment status.

International Shipping

We ship worldwide. Whether you are located in the United States United States or anywhere else in the world, we will ensure your item reaches you safely.

Delivery Delays

Our shipping partners do their best to deliver on time. However, factors such as high-demand periods or customs procedures may cause delays. We appreciate your patience and understanding.

Lost Package

If your package is lost or stolen during shipping (although this rarely happens), please contact our customer support team immediately.

We will open a case with the shipping carrier and, if necessary, send you a replacement.

🧾 Lost or Delayed Orders

If your package has not arrived within 15 business days after shipment, please contact us with your order number and we will investigate immediately.